Community Survey – Now Open

COMMUNITY_SURVEY_OPEN_ONLINE.pngThe National Citizens Survey, missed in 2019, has returned as the Nation Community Survey and now coordinated and managed through the City Manager’s office (it used to be coordinated through the City Auditor’s office). Some of you may have received this survey and already submitted it. If you did not receive the survey, you can take the survey online.

In November and December, the City’s Community Survey went a large size of randomly selected Palo Alto households. This random sample will provide results that are representative of the entire community within a known margin of error.

The City is now making the survey available to every resident, through our community survey provider Polco online. Feedback provided through these surveys will help the city and City Council prioritize initiatives, services, and programs.

The Community Survey, formerly known as the National Community Survey, allows residents to rate their overall quality of life and provide specific feedback about municipal services, public safety, customer service, and their level of participation in community events and activities.

Participating is super easy – Provide your input today. The survey closes on February 10, 2021.

Please note: once questions are answered, participants will be asked to provide their email and zip code. This lets us be sure we are hearing from each person only once. Responses will remain confidential, and your information will be securely stored on Polco’s platform. No individual responses or data will be shared with the City. All responses are reported in group form only.

Results will be presented to the City Council and inform future decision-making.

Thank you in advance for participating in the City of Palo Alto 2021 Community Survey! Take the survey.

Other Opportunities for Community input: Share your thoughts on the City Council’s 2021 Priorities. Visit the priorities ranking online survey here.